Fs in chat for fair Blodwyn, she had hardly printed ten labels before the Accident
@ljwrites as always, no. Nobody covers accidental damage. And brother is fairly well known for dicking around their customers. But if the substitute screen doesn’t work, I’ll try phoning their service people from my ‘business’, which will hopefully get better results than as any old schmuck.
@s0 sounds like a plan 👍 I guess I'm spoiled because of my recent experience with ZSA (the keyboard people) which has a no-questions-asked 2-year warranty and never asked how the malfunction came about--I suspect it was at least partly accidental, such as one of the times I dropped the keyboard--and they didn't blink when I openly admitted I made things worse with my attempts at partial disassembly and cleaning. Then again their keyboards are horrendously expensive so it's to be expected I guess. It's awful that only customers who've paid through the nose can expect good service (and not always even then).
A place for trans makers, coders, tinkerers and dreamers.